In-House Guest Arrival Information

Forgot something or need a snack?

The Lodge has a vending machine on the first floor in the lobby next to the elevators. We also have an ice machine in the kitchen. The following items are available for sale from our Guest Services team at the front desk:

• Shampoo/soap/laundry detergent - $1.79/item
• Copy/Print - $.60/page

Equipment storage (bike/ski)

Sport equipment is not permitted in your room. Please use the secure storage in the basement for your equipment. Ski/Board locks can be rented from our Guest Services team. Access to the Bike/Ski storage room is with your room code by inputting your room number followed by “#” and then your 6-digit code.

Laundry

There are two (2) washers and two (2) dryers on each floor at the end of the hallway, furthest from the elevators. The machines are complimentary to use, and soap can be purchased from our Guest Services team.

In-house changeovers

Linen changeovers and surface cleaning of your room occur every 7 days following your arrival date. Additional linen changeovers can be requested for an additional fee and is based on scheduling availability.

Kitchen usage & standards

The Lodge kitchen, located on the 1st floor, is for exclusive use of guests staying at the Whistler Athletes’ Centre. This space offers both catering and self-cooking options with limited food storage during your stay. Our in-house catering will take precedence as we create daily access schedules. Due to the limited size of the kitchen, we may require guests to include the catering option during their stay as individual cooking will not be an option.

The kitchen is well stocked with small wares, pots/pans and food prep items, commercial grade gas stoves and a commercial grade dishwasher for quick and easy cleaning.

Please help keep the kitchen clean after use. Any cooking surfaces, countertops or dishes used, are the responsibility of the guest for cleaning and should be returned to their original space. Any negligent issues requiring additional cleaning by WAC staff following kitchen use will be charged back to the guests responsible.

Prepared food, dishes and all cookware are to remain in the kitchen and dining areas. It is not permitted to bring food and dishes up to your room. Guest abuse of this policy will be charged accordingly.

Keeping Rooms Cool in Summer

With summer in full swing in Whistler, here are some tips on how to keep your room cool during your stay:

• Before going out for the day, ensure that your window is closed, and blinds have been pulled down
• Turn the air temperature to the lowest setting so that when you return your room will be cool
• Once the sun starts to set, open all windows to allow circulation and fresh air into the rooms 
   

Booking activities

If you are interested in booking any activities during your stay, visit our Guest Services team to help you find the perfect activity.

Have you taken a ride on Canada's only active sliding track? Our Whistler Sliding Centre offers public rides for bobsleigh or skeleton in both the summer and winter seasons. There are also Discover Luge sessions for children 8+. Please inquire with our Guest Services team on how we can get you sliding on this Olympic legacy track.

Only 15 minutes away by car, our Whistler Olympic Park was home to all Nordic events for the Vancouver 2010 Games. The park offers spectacular scenery and a multitude of activities such as cross-country skiing, snowshoeing, tobogganing, biathlon, lessons for all abilities, rentals and so much more.

Common rooms

The Lodge has four common rooms behind the elevator or at the far end of the hallway. The 2nd and 4th floor have one Common Room and the 3rd floor has two. Common rooms are the rooms with the names of British Columbia towns and are unlocked during the day. Common rooms close at 10:00 pm daily to maintain quiet times in the building.

Check out times

Check out time is at 11:00am daily. Please visit the Guest Services team the night before your departure to inquire about a late check-out. Fees may apply.

Getting around

Public transit

Whistler Transit's buses pick up every 15-20 minutes from our front door and operate from 5:30 am to 3:00 am. The stop right outside our property is called "Cheakamus Crossing at Bayly Park". Ask our team for a schedule or visit www.bctransit.com and go to the Route #10, #20 & #20X bus in the Whistler Region.

Bike/Walking

Whistler has over 40 km (about 24.85 mi) of paved Valley Trail to get you anywhere in Whistler using your bike, your chair, or your feet. You can find a map and important user information here.

Taxi

Whistler Resort Cabs: 1-604-938-1515

Whistler Taxi: 1-604-932-3333

Whistle! Rideshare and Taxi: 1-778-770-1101

Health & Safety Precautions

The Whistler Athletes' Centre operates within health & safety protocols to prevent the spread of communicable diseases. Please contact us with any questions.